ALL CUSTOMERS PLEASE NOTE:
ROCKIN-ROXANNE OFFERS EXCEPTIONAL CUSTOMER SERVICE. TO ENSURE YOUR PURCHASING EXPERIENCE IS ALWAYS A SMOOTH AND PLEASANT ONE, ALL OF THE LINKS ABOVE ARE REQUIRED READING FOR ALL CUSTOMERS BEFORE MAKING A PURCHASE.
THESE LINKS WILL GENERALLY ADDRESS ANY QUESTION OR CONCERN YOU MAY HAVE BEFORE AND AFTER MAKING A PURCHASE FROM HOW TO PURCHASE, PRICING, HOW OUR DOWNLOADS WORK, WHAT TO DO IF YOU HAVE NOT RECEIVED AN ORDER AND MORE.
ROCKIN-ROXANNE IS NOT RESPONSIBLE FOR ANY ISSUE THAT MAY ARISE DUE TO THE CUSTOMERS FAILURE TO HAVE READ THROUGH AND FOLLOW ANY AND ALL INSTRUCTIONS AND POLICES FOUND WITHIN THESE VERY IMPORTANT LINKS.
TERMS OF SERVICE
Rockin-Roxanne has very straight forward terms of service that we require all customers to adhere to.
These terms are as follows:
1. You must be at least 18 years old to view or purchase videos offered on our website.
2. You agree to read and abide by all of the links that appear on our home page that you will be taken to after agreeing to our terms of service below.
3. You understand and agree that Rockin-Roxanne does not offer refunds for any reason other than shipping refunds on download purchases using PayPal
(See our "How our Downloads Work" page for more information)
4. You agree and understand that Because we do not ofer refunds, if you order a duplicate item in error, we will allow you to exchange that item for another item from our regular inventory.
5. You agree and understand that any video purchased from rockin-roxanne.com is for your personal use only and cannot be shared or uploaded to any file sharing service or any other medium. Original DVDs can be resold
on sites such as Ebay, but selling multiple copies is prohibited. If we discover such activity you will be banned for life from making any further purchases on our website and agree to a charge of $100 for each and every video shared in violation of these terms as well as to any and all costs associated in collecting these fees in addition to any court or attorney fees..
6. You agree and understand that you will not under any circumstances open a dispute on any purchase with any enity that was used to make your purchase, such as PayPal, Credit Card Company, Pop Money, Etc.
Any violation of this polciy will result in a lifetime ban from our website and you will agree to be charged a $100 fee for each violation to ofset any fees or adminstrative cost.
7. You agree and understand that there is $35 fee for any check or money order returned due to insuffient funds and to any costs associated in collection of this fee in addition to any court and attorney fees.
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