ALL CUSTOMERS PLEASE NOTE:
ROCKIN-ROXANNE OFFERS EXCEPTIONAL CUSTOMER SERVICE. TO ENSURE YOUR PURCHASING EXPERIENCE IS ALWAYS A SMOOTH AND PLEASANT ONE, ALL OF THE LINKS ABOVE ARE REQUIRED READING FOR ALL CUSTOMERS BEFORE MAKING A PURCHASE.
THESE LINKS WILL GENERALLY ADDRESS ANY QUESTION OR CONCERN YOU MAY HAVE BEFORE AND AFTER MAKING A PURCHASE FROM HOW TO PURCHASE, PRICING, HOW OUR DOWNLOADS WORK, WHAT TO DO IF YOU HAVE NOT RECEIVED AN ORDER AND MORE.
ROCKIN-ROXANNE IS NOT RESPONSIBLE FOR ANY ISSUE THAT MAY ARISE DUE TO THE CUSTOMERS FAILURE TO HAVE READ THROUGH AND FOLLOW ANY AND ALL INSTRUCTIONS AND POLICES FOUND WITHIN THESE VERY IMPORTANT LINKS.
WORLD CLASS CUSTOMER SERVICE POLICIES
At Rockin-Roxanne we always want our customers to have a postive buying experience.
To ensure your buying experience is a positive one, we ask that you click on and read completely through all of the polices shown below.
Some of these policies, especially our "Terms of Service Policy" & "Wrong Video Replacement Policy" are extremely important for you to read through.
Although we will always do our best to make things right if there is a problem with your order, you as the customer do have a responsibility to read through
our polices as you will be politely pointed back to them in the event there is a problem that could have been avoided by simply reading through these policies prior to ordering.
Please take a few minutes to read through our polices below as well as the links regarding "How Our Downloads Work" & "Where Is My Order" located at the top of every page of our website.
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